Returns & Exchanges
We want you to love your Vessis, which is why we offer a 90-day return and exchange window for all unworn products in their original packaging. Whether the fit isn't right or you've changed your mind, we make the process seamless and stress-free.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate your return or exchange.
- 2.Choose Your Option
Select whether you would like to exchange your item for a different size or color, or receive a refund to your original payment method.
- 3.Print and Pack
Download and print your prepaid shipping label, then place your unworn Vessis back in their original box and secure it for transit.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location; once we receive and inspect your items, we will process your refund or ship your new pair.